Privacy Policy

At Shark Reef Exotic Aquariums, your privacy is important to us. We respect your privacy and comply with applicable laws regarding any personal information we collect from you on our website (https://danksplex.net/) and other sites we operate.

What We Collect

• Voluntarily Provided:
  Information you actively share with us (e.g., name, email, address, date of birth, phone number, and social profiles) when registering, subscribing, or contacting us.
• Automatically Collected:
  Data from your device and browsing activity (e.g., IP address, browser type, pages visited, time/date stamps, and error logs).

How We Use Your Information

• To provide our services, process transactions (via WooCommerce), and manage your account.
• For communication, including customer support, updates, and marketing (with your consent).
• For internal record keeping, security, fraud prevention, and compliance with legal obligations.

Data Security & Retention

We protect your data using commercially reasonable measures, though no method is 100% secure. We retain your personal information only as long as necessary for the purposes outlined in this policy or as required by law.

SSL & Payment Security

Our site uses SSL encryption and complies with PCI standards to ensure your payment information is secure during transactions.

Order and Local Pickup Data

For orders processed through our website, we collect order information (such as billing details and contact information) to facilitate local pickup. Your data is used solely for processing your order and arranging pickup, and is handled with the same care and security as other personal data.

Your Rights

• Access & Correction: Request details or corrections to your personal information.
• Opt-Out: Withdraw consent for marketing or unsubscribe from communications.
• Download: Request a copy of the data you’ve shared.

Cookies

We use cookies to enhance your experience by understanding your preferences. Please see our Cookie Policy for further details.

Business Transfers & Third Parties

Your information may be shared with trusted third-party service providers (such as Google Analytics, MailChimp, Stripe, Google Payments, and Apple Pay) and may be transferred internationally. These providers are obligated to protect your data.

Changes & Contact

We may update this policy from time to time to reflect changes in our business or legal requirements. Significant updates will be communicated to you. If you have questions or concerns, please contact us at:
info@sharkreef.fish

California Privacy Rights

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA). These rights include:

• Right to Know: Request details about the personal data we collect, how it is used, and with whom it is shared.
• Right to Delete: Request deletion of your personal information, subject to applicable exceptions.
• Right to Opt-Out: Opt-out of the sale or sharing of your personal information. Although we do not sell your data, please contact us if you wish to restrict any data sharing.
• Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights.

To exercise these rights, please contact us at info@sharkreef.fish. We may request additional information to verify your identity, and we will respond to your request within 45 days.